Water Department

ROBESON COUNTY WATER DEPARTMENT

 

The Water Department is responsible for the County Water Distribution System.

 

Pay your water bill online
or over the phone at
1-866-249-0705
(a $1.95 convenience fee will apply)

 

Online access download documents:

Water User Agreement/Notary Form

Bank Draft Authorization Form

Bank Draft Cancellation

Owner Tenant Permission Form – New Owner Acceptance

 

 

Due Dates

 

Monthly Due Dates Cycles are listed below:

 

  • 1st Cycle – Due 5th of each month before 5:00 p.m.

  • 2nd Cycle – Due 15th of each month before 5:00 p.m.

  • 3rd Cycle – Due 25th of each month before 5:00 p.m.

 

Due dates are standard for each month unless the date is on the weekend or a holiday.

If so, then the Due Date will be the next Business Day.

 

 

Late Fees

 

Late Fees will be applied to all Accounts Applicable if not paid before 5:00 p.m. on the Due Date.

 

 

Cut-Offs for Non-Payment

 

For each Cycle the Cut Off will be 5 Calendar days after each bill is due.

 

 

Contact Information

 

Physical Address:

330 Sanchez Road

Lumberton, N.C. 28358
 

Mailing Address:

P.O. Box 1769

Lumberton, N.C. 28359
 

Phone: (910) 671-3478
Fax: (910) 608-3944

 

Department Staff

 

Director - Nicole Brooks
Email:
nicole.brooks@co.robeson.nc.us

Assistant Customer Service Director  - Shevon Cox

Email: shevon.cox@co.robeson.nc.us

 

Meter Reader Supervisor - Patrick Mitchell

Email:  patrick.mitchell@co.robeson.nc.us

 

 

Office Hours

M-F: 8:00-5:00

 

Location

330 Sanchez Road

Lumberton, North Carolina 28538

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ROBESON COUNTY, NC

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ONLINE SERVICES

CONTACT

Robeson County. NC

701 N. Elm Street
Lumberton, NC 28358


Phone: (910) 671-3000

Fax:      (910) 671-3010

 

OPENING HOURS

 

Monday – Friday   8:30  AM – 5:00 PM

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